360 WiFi® support

Goodbye, spotty WiFi and dead spots. Hello, seamless coverage with 360 WiFi. Learn to maximize your 360 WiFi network using the Quantum Fiber app.

Welcome to 360 WiFi

Start here to learn about 360 WiFi.

Welcome to 360 WiFi

Start here to learn about 360 WiFi.

360 WiFi FAQs

Get answers to your questions about 360 WiFi.

360 WiFi FAQs

Get answers to your questions about 360 WiFi.

Parental controls

Set schedules and content filters.

Parental controls

Set schedules and content filters.

Network security

Protect your network and devices.

Network security

Protect your network and devices.

Change password

Update network name and password.

Change password

Update network name and password.

Troubleshooting

Check your network setup.

Troubleshooting

Check your network setup.

Customize devices

Set a name and label on a device.

Customize devices

Set a name and label on a device.

Create a profile

Create and manage user profiles.

Create a profile

Create and manage user profiles.

Setting up

Set up and create a network.

Setting up

Set up and create a network.

Hello, WiFi 7

Learn about the latest WiFi technology.

Hello, WiFi 7

Learn about the latest WiFi technology.

Upgrade pods

Swap out WiFi 6 pods with WiFi 7.

Upgrade pods

Swap out WiFi 6 pods with WiFi 7.

Add a pod

Learn how to add a new pod to your network.

Add a pod

Learn how to add a new pod to your network.

Order a pod

Sign in to your account to order a new pod.

Order a pod

Sign in to your account to order a new pod.

Remove a pod

Learn how to remove a pod.

Remove a pod

Learn how to remove a pod.

WiFi pods user guides

Learn about your 360 WiFi pods.

WiFi pods user guides

Learn about your 360 WiFi pods.

SmartNID guides

Learn about your SmartNID.

SmartNID guides

Learn about your SmartNID.

Smart TV connection tips

Tips for connecting your smart TV.

Smart TV connection tips

Tips for connecting your smart TV.

More from our blog

WiFi 7 is here!

Learn about the benefits of WiFi 7 and what you can expect from Quantum Fiber's latest advancement.

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WiFi 7 is here!

Learn about the benefits of WiFi 7 and what you can expect from Quantum Fiber's latest advancement.

WiFi 7 vs. WiFi 6

Up to 8 times faster?? Take a look at how WiFi 7 improves on the speed and coverage of WiFi 6.

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WiFi 7 vs. WiFi 6

Up to 8 times faster?? Take a look at how WiFi 7 improves on the speed and coverage of WiFi 6.

Internet speeds explained

Start here to learn about internet bandwidth, factors that impact speed, and how much speed you need.

Explore

Internet speeds explained

Start here to learn about internet bandwidth, factors that impact speed, and how much speed you need.

How to make a strong password for WiFi

Secure your WiFi connection with these tips on setting a strong password.

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How to make a strong password for WiFi

Secure your WiFi connection with these tips on setting a strong password.

WiFi 7 is coming
WiFi 7 vs. WiFi 6
Internet speeds explained
How to make a strong WiFi password

Videos

Title screen from WiFi 7 pod swap video

Now introducing WiFi 7

Now introducing WiFi 7

C4000 modem and 360 WiFi pods to be returned

Returning your equipment

Returning your equipment

Illustration Omar with laptop

Understanding internet speed

Understanding internet speed

More help videos on YouTube

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