How to add a 360 WiFi pod

Learn how to add a new or replacement pod to your 360 WiFi network.

Need to move an existing pod to a new location? Simply unplug it, move it to the new spot and plug it back in. It's already been added to your network, and should reconnect on its own.

Less is more

 

With 360 WiFi, less is more. If you have more pods than needed it will actually lower the speed and performance of your network due to interference.

 

If you still think you need an additional 360 WiFi pod, you can order one from the account portal.

Install the new pod through the app

Once you've received the new pod, continue to the steps below to add it to your network.

Download the Quantum Fiber app

Quantum Fiber app logo
Quantum Fiber app download QR code

1. Open the Quantum Fiber app on your mobile device and sign in.

2. Tap on 360 WiFi Pods.

Quantum Fiber app home screen showing 360 WiFi Pods

3. Tap Add Wireless Pod.

Quantum Fiber app wireless pod setup screen

4. On the next screen, tap Ready to scan QR Code. 

Quantum Fiber app wireless pod setup screen showing button to scan QR code

5. Tap Allow to enable your phone's camera. If you don't want to allow camera access, you can tap Don't Allow and enter the serial number manually.

App screenshot of "Allow camera access" screen to scan pod code

If you allowed camera access, use your phone to scan the QR code on the back of the pod. If you selected Don’t Allow, enter the serial number using all UPPER CASE letters.

App screenshot showing QR code scanner

6. The system will now add the new pod to your network. When it's finished, a success screen will show your network name and all connected pods. 

App screenshot showing success screen, wireless pod added

Need more help? Chat with us here on the website, or you can start a chat in the app or the online portal. If you prefer to call, we're here 7 days a week 7 a.m. to 11 p.m. CST.