Learn how to add a new or replacement pod to your 360 WiFi network.
Need to move an existing pod to a new location? Simply unplug it, move it to the new spot and plug it back in. It's already been added to your network, and should reconnect on its own.
Less is more
Note that too many pods can actually lower the speed and performance of your network due to interference.
If you think you need an additional 360 WiFi pod, you can order one from the account portal.
Once you've received the new pod, continue to the steps below to add it to your network.
1. Open the Quantum Fiber app on your mobile device and sign in.
2. Tap on 360 WiFi Pods.
3. Tap Add Wireless Pod.
4. On the next screen, tap Ready to scan QR Code.
5. Tap Allow to enable your phone's camera. If you don't want to allow camera access, you can tap Don't Allow and enter the serial number manually.
If you allowed camera access, use your phone to scan the QR code on the back of the pod. If you selected Don’t Allow, enter the serial number using all UPPER CASE letters.
6. The system will now add the new pod to your network. When it's finished, a success screen will show your network name and all connected pods.
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