The Quantum Fiber app is a great way to connect with our support experts.
The Customer Fiber Success Team can help you with:
Look for the purple chat bubble across our website, located in the lower right corner of your screen.
Send us an email or find us on our social channels.
We're available by phone 7 days a week, 7 a.m. to 11 p.m. CST, at 833-250-6306.
Get the quick info and links you need to take care of our top service requests. Still have questions? Go where the answers are.
Test your internet speed
It's easy to check your speed from the Quantum Fiber app.
Update payment method
You can update your payment method on the web.
Change an appointment
Cancel or reschedule your time in the app or on the web.
Check for an outage
Check the app to learn about outages, or chat with us.
Upgrade or move service
Chat with us to move or upgrade your internet service.
Pause or cancel service
Pause you service easily on the web. Contact us to cancel.
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