Creating and managing profiles in 360 WiFi

With 360 WiFi, you can create profiles for different people in your household. Profiles are the first step to setting parental controls.

Create a new profile

Follow the steps below for each profile you would like to create. Click through the screens to see the steps.

From the dashboard screen in the Quantum Fiber app, tap on the Parental Controls tile.

App screenshot showing Parental Controls tile on dashboard screen

You can repeat the steps above to create as many profiles as you need (up to 30). 

Manage profiles

From the app dashboard, tap on the Parental Controls tile to view and edit your profiles. 

App screenshot showing Parental Controls tile on the dashboard screen

On the Parental Controls screen, you'll see a list of all profiles that you've created. You can quickly pause or unpause a profile, add/remove devices, or tap the arrow to view profile details and options.

App screenshot of parental controls screen showing pause profile option
App screenshot of parental controls screen showing unpause profile option

Assign devices to a profile

Your profiles won't actually do anything until you assign devices. You can easily add or remove devices anytime as your needs change.

Check or uncheck devices you want on the profile, then tap Done to save.

Devices can only be assigned to one profile at a time to avoid conflicting rules or settings.

On the Parental Controls screen, you'll see a list of profiles you've created and the number of devices currently assigned to each profile, such as (2) in the example for MacKenna's profile. Tap the Assign/remove devices shortcut to add or remove devices.

App screenshot showing Parental Controls screen with Assign/remove devices option

After you've created one or more profiles, you can set up parental controls, including schedules and content restrictions. 

Need more help? Chat with us here on the website, or you can start a chat in the app or the online portal. If you prefer to call, we're here 7 days a week 7 a.m. to 11 p.m. CST.