Learn about the hardware that connects you to the Quantum Fiber network. Browse info below about your gateway modem, wall-mounted SmartNID, and WiFi pods. Find technical specs, user tips, status lights, and more.
C5500XK SmartNID
C6500XK SmartNID
Q1000 SmartNID
SmartNID settings
360 WiFi pods
C4000XG modem
C4000 light guide
C3510XZ modem
C3000Z modem
C2100 modem
C424G modem
C844G modem
Modem lights
WiFi for gateway modems
Settings for gateway modems
Energy efficiency
Connected Voice
Battery backup
What is a mesh network?
With a wireless mesh network, you can move freely through your space without worrying about losing your WiFi signal.
What is cloud backup?
Everyone should back up their computer files. Learn why it’s so important to back up data and how you can do it.
Why you should replace old tech
Take a look at a few reasons why laptops, computers, smartphones, and other devices need to be replaced regularly.
Tech and the 'right to repair'
Right to repair is a movement meant to make it easier for consumers to fix their devices and reduce e-waste. Learn more!
What impacts internet speed
VIDEO 2:50
Understanding internet speed
VIDEO 4:44
Returning your equipment
VIDEO 2:58
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