C3000 modem user guide
The C3000A and C3000Z are WiFi-enabled modems with built-in router, also called gateways.
Features of the 3000A and the 3000Z
- WiFi supported:
- 2.4 GHz: 802.11 b/g/n
- 5 GHz: 802.11 ac (WiFi 5)
- IP compatibility: IPv4, IPv6
Speed specifications
This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network.
Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. In-home speeds may differ based on router setup, devices and other factors.
Top troubleshooting tips
- Connection issues? Restarting your modem is a good first step to fix many common problems.
- Tried restarting and still having trouble? Learn more about resetting the modem to its default settings.
- Need more help? Our troubleshooting team is standing by. Contact us through your Quantum Fiber app, or by signing in to your account.
Related topics
-
SmartNID or modem restart -
Equipment FAQs -
Modem lights guide -
Equipment troubleshooting -
Welcome to 360 WiFi
C3000Z modem info (PDF)
Get the Quantum Fiber app
Manage your Quantum Fiber account
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