360 WiFi pods user guides

Your 360 WiFi pods work together with the SmartNID to blanket your space in wireless coverage. Learn more about the different kinds of pods.

WiFi 7

(not all homes have this)

Setup diagram, smartNID plugged into first WiFi 7 pod W1700K

Setup with a WiFi 7 W1700K pod connected to the SmartNID. You might have a W1701K wireless pod, but many households don't need an additional pod.


WiFi 6

Setup diagram, smartNID plugged into first WiFi 6 pod Q9500

Setup with a WiFi 6 Q9500 pod connected to the SmartNID. You may have an additional one to two Q9500 pods in your home.

WiFi 6 or WiFi 7? 

Back view of Q9500 and W1701 pods

These two pods look very similar. The label on the back will show if you have a WiFi 6 pod (left) or WiFi 7 pod (right).


WiFi 5 - retired

WiFi 5 pods

WiFi 5 pod

WiFi 5 pods have been retired and are no longer supported.

If you still have these pods, you can return them to us for responsible recycling.

WiFi pod FAQs

Learn more from some of the most common questions people ask about 360 WiFi pods.

Use the app for WiFi settings and controls

Use the Quantum Fiber app to customize and control your WiFi network. 

The SmartNID user settings (GUI) do not include 360 WiFi pod settings.

Need more help? Chat with us here on the website, or you can start a chat in the app or the online portal. If you prefer to call, we're here 7 days a week 7 a.m. to 11 p.m. CST.