WiFi 7 pods user guide

W1700K and W1701K

Your 360 WiFi pods work together with the SmartNID to blanket your home or business in wireless coverage. Learn more about the WiFi 7 pods here, including setup, common questions, and the status light.

W1700K wired pod

WiFi 7 pod W1700 (wired)

W1700 wired pod data sheet

W1701K wireless pod

WiFi 7 pod W1701 (wireless)

W1701 wireless pod data sheet

WiFi 7 pod setup

Wired pod W1700K

Setup diagram of SmartNID plugged into wired WiFi 7 pod W1700

Setup showing the wired pod W1700K connected to the SmartNID. You may have a wireless W1701K pod placed elsewhere in your space.

Bottom view of W1700 wired pod

Bottom of W1700K wired pod: two 1G LAN ports, 10G LAN2 port, 10G WAN/LAN1 port, power port, and reset button

Setup photo of SmartNID intalled on the wall and W1700 WiFi pod on the shelf

SmartNID attached to the wall with wired pod W1700K on the shelf

Wireless pod W1701K 

Back view of W1701 WiFi pod

Back of W1701 pod: scan code and serial number

Bottom view of W1701 WiFi pod

Bottom of W1701 wireless pod: two 2.5G LAN ports

Setup photo showing W1701 pod plugged into wall

Wireless pod W1701K plugged into the wall. This will be placed on another level of the home or as far as possible from the wired pod W1700K for better coverage.

Setting up 360 WiFi

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WiFi 7 pod FAQs

Learn more from some of the most common questions people ask about WiFi 7 pods.

WiFi 7 is is the latest standard of wireless technology. It delivers faster, more reliable, and more secure internet access than WiFi 6. 

The top benefits of WiFi 7 include:

  • Up to 8X faster: Wireless connection speeds for capable devices* up to 8 times faster than WiFi 6.

  • Better coverage: Up to 25% greater WiFi coverage compared to WiFi 6.

  • More devices: Over 100 concurrent devices can stream simultaneously.

  • Lower latency: Less time to transmit data, meaning reduced lag when streaming, using virtual or augmented reality, and cloud gaming.
     
  • Works with all WiFi devices: WiFi 7 is future-forward, while remaining backwards compatible with devices on older WiFi standards.
From our blog: WiFi 7 vs. WiFi 6

You get optimal performance and coverage with a W1700 pod connected directly (wired) to your SmartNID. The wireless W1701 pod is added in another room if you have a larger space that requires more coverage. Both WiFi 7 pod types work together to provide your 360 WiFi network.

If you order new internet service and 360 WiFi together, a technician will complete installation for both. If you add the 360 WiFi service later, then the pods will be shipped to you and you can set them up using the Quantum Fiber app.

Once your network is set up, you’ll manage it with the Quantum Fiber app. You can use the app to add or rename pods, check your signal strength, manage parental controls, and more.

Note: The SmartNID user settings at http://192.168.0.1 do not include wireless settings. Please use the Quantum Fiber app to manage your 360 WiFi network.

You can connect your personal devices by selecting the network in the device settings and entering your WiFi password. You can also scan a join code in the Quantum Fiber app.

Note that 360 WiFi equipment is not WPS (WiFi Protected Setup) compatible.

What are the SSID and security key, and where can I find them?
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SSID is your WiFi network name. The security key is your WiFi password, which keeps your network secure. These are set up by you or a technician when service is installed. You can look up your WiFi details in the Quantum Fiber app "Network" section (unless you use WiFi equipment that is not from Quantum Fiber).

Sure, you can add or remove pods using the Quantum Fiber app. Most homes and businesses will have plenty of coverage with a single WiFi 7 pod. Some larger spaces may require two.

Important! Adding an extra pod when it’s not needed will actually cause the WiFi speed and performance to drop due to interference.

If you do need another pod, you’ll order it through the account portal and then install the new pod using the Quantum Fiber app. 

If you think a pod is faulty, you can:

  • Try moving or disconnecting a pod to make sure you don't have pod interference (such as two pods in one room)
  • Check your setup on our troubleshooting page 
  • Contact tech support


If you replace a faulty pod, please return the old one to us to avoid unreturned equipment fees.

Ethernet-compatible devices can be plugged into any one of the open LAN ports on the bottom of your WiFi 7 pod(s), depending on the speed of your device:

  • W1700K pod - 1G or 10G LAN
  • W1701K pod - 2.5G LAN 


We strongly advise against requesting additional pods for this purpose. Extra pods may cause other issues, including network slowdown and WiFi oversaturation.

WiFi 7 FAQs

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Pod status light

Learn what the status lights tell you about your WiFi 7 pod connection.

Initial bootup

Light color Description
Solid red Hardware test during boot-up
Blinking red Failed hardware test
Solid magenta Software test during boot-up (stays magenta if software test fails)
Blinking green Continuing boot-up (hardware and software tests complete)
Blinking blue Syncing with the network (auto-discovery)
Solid blue
 Syncing complete
Solid amber Manual reset started (stays amber about 20 seconds, then restarts)
Solid green Pod online

Daily use

Light color Description
Solid green Pod online
Solid red Service failure
Off Not connected

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Need more help? Chat with us here on the website, or you can start a chat in the app or the online portal. If you prefer to call, we're here 7 days a week 7 a.m. to 11 p.m. CST.