How to approve a site flagged as risky

Your Quantum Fiber 360 WiFi™ security suite includes a malicious website filter that identifies and blocks access to potentially dangerous sites. It's frustrating, but sometimes this can even happen to sites you know are safe, for technical reasons. Here you can learn how to add a site to your approved sites list.

How to approve a site in the app

Learn more about the website filter

1. Sign in to your account in the app, then scroll down and tap on Network Information.

2. On the Network Information screen, scroll down to the Network Security section and tap on Security Threats.

3. You will see a list of all threats identified by the security program, as shown in the example below. Click on the website you want to add to your approved sites list.

4. The next screen will show details about the blocked site, and a button to Add to approved sites.

5. After you click the button to add the site to your approved sites list, you'll see your Approved Sites screen.

The Quantum Fiber 360 WiFi™ website filter provides protection against potentially risky websites that could infect a device with adware, ransomware, or other malware. The filter is managed by a Global Threat database in the cloud and is continually updated with the latest threats.

Sometimes otherwise safe websites may be identified as risky for technical reasons, as in these examples:

• New websites that haven't been established yet
• Sites that don't have sufficient SSL encryption (security coding)

A website that has been identified as risky can later gain “trusted” status.

The malicious website filter is not content-specific. Websites are not flagged for the ideas or content on the page, or because of who owns it.