Icon of low WiFi signal on mobile device

Spotty connection - One device

Get closer to your WiFi

Since you said just one device is having connection issues, you can try moving the device and the WiFi equipment closer together.

Illustration of house showing WiFi signal blocked by objects

Keep in mind that wireless signals get weaker over distance and when blocked by heavy objects or structures. Move your device closer to the WiFi source (modem or 360 WiFi pods) so that there's an open line of sight. Did that improve your connection?

Go back
Next step