Spotty connection - One device
Could be a service problem or device issue
We'll go through the steps listed below to try to fix your unstable connection on one device. You'll be able to skip any steps you've already tried.
1 - Restart your device
2 - Check connection status in the app
3 - Refresh the WiFi connection on your device
4 - Move closer to the WiFi
5 - Restart the modem or SmartNID
6 - Try device fixes
7 - Try a wired Ethernet connection
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