Icon of slow speed on a mobile device

Slow connection - One device

Likely an issue with the specific device or placement of WiFi equipment

We'll go through the steps listed below to try to improve the speed on your device. You'll be able to skip any steps you've already tried.

1 - Learn about how speed works

 

2 - Restart your modem or SmartNID

 

3 - Check placement of modem or pods

 

4 - Try using a wired Ethernet connection

 

5 - Try more device fixes

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