If you're having an issue with your service or your connection, the first step is to check out a few things yourself following our self-guided DIY Troubleshooting Guide. If you've already tried that and are still having trouble, it may be time to call on the Quantum Fiber technical support team.
Need a technician? Whichever way you contact us, the support agent that helps you will determine the next step. They'll ask questions to find out more about your issue, and if needed, get you scheduled for the next available technician appointment.
The Quantum Fiber app is a handy way to contact us and look for more support options. Tap the Support icon to get to our support screen, where you'll find:
You can either call or chat through Conatct Us to get technical support.
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