Icon for no connection on mobile device

No connection - One device

Restart your device

Let's start with an easy one—a quick reboot. This will clear the device's memory and connect to the WiFi again. In some cases that's all it takes to fix a bad connection. 
 
  1. Turn off the device.
  2. Wait a full minute.
  3. Turn it back on.
 
Now try getting online again.
Illustration of desktop computer and mobile phone, with restart symbol
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