Multiple devices icon

No connection - All devices

Check to see if you're being impacted by a service outage.

Open the Quantum Fiber app or sign in to the online portal. If you're in an area affected by a service outage, you'll see a banner message at the top of the home screen. Or you may receive a text notification if you have service alerts turned on in your account settings.

Outage notification in the app

Is there a confirmed outage in your area?

Yes
No
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