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Frequently Asked Questions

A mesh WiFi system (or 'mesh network') blankets your home with extended WiFi coverage. It creates an adaptive network that sends and receives data in the most efficient way possible. As you move devices around your home or business, a mesh system automatically switches to the closest WiFi pod to give you the strongest available signal.


Designed to be customizable, most mesh systems come with an app to manage all features of your network. You can turn off WiFi to certain devices, create access controls, and manage guest access.


* Your pods may look different from the ones shown above, depending on your service area.

360 WiFi is designed so that you can set it and forget it. The key parts of the system are your Quantum Fiber SmartNID and a series of linked pods placed throughout your space. These devices work together to blanket your home or small business with a seamless mesh WiFi network.


One WiFi pod is connected to the SmartNID, and the others are spread out within your space. Using smart, cloud-based software, the pods route and re-route where and how each of your devices connects with your WiFi. As your household or business’s network needs change, it’s simple to add or rearrange pods.


Because mesh systems are effective at giving consistent coverage, some people use them for hard-to-reach areas like garages, basements, and outdoor spaces. They are also effective when there isn’t a central location for a single WiFi router, or if the area that needs to be covered is larger than 2,500 square feet. Even if your space isn’t that large, mesh systems can be used in smaller areas to increase the range of 5 GHz WiFi frequency coverage for faster speeds.

360 WiFi includes a built-in firewall that helps keep your network and connected devices safe. Advanced IoT protection quarantines smart home devices when a threat is detected. You can access all network data and security features, including content and parental controls, from the app.

360 WiFi continuously learns your internet use patterns and updates itself to keep things running smoothly. The cloud-based system intelligently detects your connected devices, then optimizes their performance based on speed, device type, and other factors, to keep everything running at maximum potential. 


In other words, your pods are super smart. Every night, they run an optimizer app and then give you suggestions on how to get the most out of your 360 WiFi network.

To cover WiFi dead spots in your home or business, you can use extenders, multiple routers, or a mesh WiFi system. But using individual extenders or multiple routers can require manually switching between networks with separate signals as you move around. Mesh systems, on the other hand, have interconnected pods that auto-select based on signal strength, which makes them both easier to use and more reliable. The system works in a similar way to your mobile phone—automatically accessing the closest cell tower as you drive down the highway.

Where traditional WiFi systems are static and tied to one central point (the router), mesh systems are distributed through your house or office. This blanket coverage allows the mesh WiFi system to correct itself, avoiding data congestion and minimizing slowdowns. For instance, if one WiFi pod stops working, data will be rerouted to another so that you don’t notice any difference on your devices.

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