If you need to update your WiFi network name (SSID) and/or password, it's easy through the Quantum Fiber 360 WiFi app. Just follow the steps below.
First, sign in to the 360 WiFi app. Open the main menu by tapping the three bars in the lower corner. Select Adapt from the Menu & Settings screen.
Important note: You must use the Quantum Fiber 360 WiFi app. This is separate from the Quantum Fiber account app, but you will use the same sign-in information.
* Screenshots from app version 3.101
On the Adapt screen, tap the pencil icon to the right of the current network name.
On the Edit WiFi name screen, type in a new name for your WiFi network and tap Done in the top corner. Don't use any private information in your name, as this will be visible to anyone in your area.
From the Adapt screen, tap New home password beneath the network info. On the next screen, type in a new password and tap Update to save.
Need more help? The best way to contact us is through the app or the account portal. You can also email or call us if you prefer.
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