Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see quantumfiber.com/legal for more information.

Limited availability. Service and rate in select locations only. Offer subj. to change. To receive advertised monthly rate, customer must pay by bank account (via ACH payment). If customer changes bank account to a different payment method or Quantum Fiber requires a change to payment method after two failed bank account draws within a twelve-month period, the then-current standard monthly rate will apply. Wireless Service: 360 WiFi and a pod are included with the internet service at no monthly charge for an initial period and the monthly lease charge may be increased with prior notice. Security features will not work if customer does not connect pods or devices properly.  Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”).  Quantum Fiber will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Paperless billing required. Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see quantumfiber.com/legal). Service will begin on the date your order is completed and full payment is processed through your choice of bank account, debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See quantumfiber.com/legal for taxes and fees. Additional restrictions may apply.